Privacy Policy

1. Who we are

Flow Energy Work (“we”, “us”, “Julie”) is a wellness practice operating from 2405-17th Street, Nanton, AB T0L 1R0, Canada. This Privacy Policy governs your use of flowenergywork.com and any services booked through it.

2. Information we collect

• Contact details you submit (name, email, phone).
• Booking and inquiry details (service selected, preferred dates, message).
• Chakra Quiz responses and email address, if you complete the quiz.
• Newsletter subscription email, if you opt in.
• Basic technical data (IP address, browser type) for spam prevention and analytics.

3. How we use your information

• To respond to your inquiries and confirm bookings.
• To send Chakra Quiz results and related recommendations.
• To send our newsletter (only if you subscribe; unsubscribe at any time).
• To improve our services and prevent misuse of the website.

4. Third-party services

We share the minimum information necessary with trusted providers:

• Brevo, email delivery, newsletter, and automated nurture sequences.
• Lovable Cloud, hosting and database for our website.

These providers are contractually required to protect your data and use it only to deliver services on our behalf.

5. Data retention

We retain inquiry, booking, and quiz records for as long as reasonably necessary to serve you and to meet legal or professional obligations. Newsletter subscribers may unsubscribe at any time, after which we remove your email from our active list.

6. Your rights

You may request access to, correction of, or deletion of your personal information at any time by emailing us or calling 587-747-3678. We will respond within a reasonable time in accordance with applicable Alberta and Canadian privacy law.

7. Cookies

Our site may use essential cookies to remember your session and basic analytics cookies to understand how visitors use the site. You can disable cookies in your browser settings.

8. Governing law

This Privacy Policy is governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein.

9. Contact

Questions about your privacy? Reach us at 587-747-3678 or through the contact page.